Frequently Asked Questions
Please find below the answers to some Frequently Asked Questions.
Your driver, knowing your flight, will be waiting for you at the Arrivals.
The driver will be holding a sign or tablet with your name. In case you are not able to locate the driver, please call us for on-the-spot assistance.
The transfers offered by our company are exclusively private transfers. The vehicle to pick you up is there only for you and your traveling companions.
We will leave you at the entrance of the venue you have chosen.
The driver will be checking your flight, while delays of up to 60 min do not affect your booking. For delays longer than 60 minutes, the driver will need to redesign your route and waiting time might arise. For your better service, please let us know.as soon as you know your flight will be delayed.
All available space in our vehicles is without charge but if your luggage exceeds it and we need another vehicle then you will be charged for it. Of course you must inform us first to be prepared.
After your booking you will receive an automatic email, which is considered as confirmation mail. If this doesn’t please you, feel free to contact us via email or phone.
We treat baby buggy as luggage. You don’t have to book it differently but if your amount of luggage is too big you must inform us first.
To change your booking you will need your Order ID number which is in your confirmation mail and the email adress you registered. You can follow the steps indicated and make any changes you need.
If you cannot find your driver, contact us at >30 2311 822 644 or 0030 6931 822 644
Our vehicles do not have special equipment (ramps) for the disabled. We can help the disabled person to get on and off the vehicle and carry any equipment for them. Please inform us previously to be prepared.
For your better service, XLNS Transfer Thessaloniki offers you four different payment methods, so that you choose the one that suits you best.
- Direct Bank Transfer
- Cash- on- delivery
- Credit/ Debit Card
The last step of the booking process prompts you to select the Payment method.
In our site you can type any destination you wish, as long as you select a starting point. If you want different kind of services, (such as a route with many stops, or multi-day service) you can address directly to us via phone (0030 2311 822644) or via email (email@example.com) .
Of course we can provide such equipment. Online booking gives you the option to choose the number and the type of seats you want. Otherwise you must contact us previously, to be prepared. Phone number: 0030 2311 822644, email: firstname.lastname@example.org.
If you cannot find your driver, contact us at 0030 2311 822 644 or 0030 6931 822 644
During booking you must fill in your flight arrival time.